No suggestions on improving service, the process went smoothly. Mike even communicated directly with the vet in the UK to let them know what was required for the relocation from UK to USA. Did not answer to questions as we did not have any interaction with the delivery pet chauffeur or your pet boarding facility. Thank you for your handling our Sadie with care. Your services were outstanding throughout and I cannot express how grateful we are in how this move was handled by your team.
I rescued Nina 11 years ago and have felt I was the only one who could care for her and keep her safe, so the thought of putting her in the hands of strangers to send her off overseas was unimaginable. Your service put me at ease and took care of her like I would have. Someday I'd love to meet Evelyn and the folks who collected her in the UK and USA and give them all huge hugs!
We just wanted to thank everyone who was involved in moving Skye from the UK to her final destination in Cleveland. Skye arrived just as she left us and it was a very positive experience all round. We are now very settled in our new home and Skye is getting used to all the new sights and sounds. Without a doubt we would recommend your services. Amazing!!
Jake is doing great and we were very satisfied with the whole relocation process which has run very smoothly. I will at my earliest opportunity take the time, most likely in the weekend to fill the survey with our feedback re your service. In any case, I would like to say big thanks for your professionalism throughout the process. We stayed in downtown Cleveland for a few days before moving into our new home and she certainly got a lot of attention. It was a great way of getting to chat to all the locals.
Millie seems to have enjoyed I trip and looked extremely well when she arrived home. All the staff involved took excellent care of her and we are very grateful it is always very stressful especially when they are nearly 12 years old!
You guys are the best and I really appreciated everything you did to ensure the safe arrival of our two puppies from NC. Thanks so much for getting them and sending them same day, I really really appreciate all your help and efforts. Until next time.
Just wanted to extend a big thank you to you and the team for making my cat’s shipping as easy as could be. It took just 2 hours on her arrival at Heathrow to be processed and released. Everyone at AeroPets Animal Transport was helpful, considerate and professional, and I’ll absolutely recommend you in the future to all my friends and family.
Thanks for getting Lander, my Great Dane, home safely. I didn’t even know where to begin. I couldn’t have done this without you. You guys were on top of everything from start to finish. I have a friend who is coming back in a few months who I turned on to your service. I am so pleased!
Our dog Seamus arrived today and is apparently doing great. Thank you so much for assuring my little first born son got here okay. It was nice to burst into tears of joy for a change from being so happy he was near me again. Thanks so much!
Tonka got here safely yesterday, thanks for the awesome experience, it was totally painless. We loved that we could track Tonka’s whereabouts through the tracking system. If we ever have to transport Tonka, we’ll be sure to call you again!
Our dogs arrived safely and relatively clean. Because of your preparation there was not even any customs clearance–they just off loaded them and we picked them up at the oversize luggage door. It all went smoothly. Thank you again for all your kind help. We will keep in touch. If you’re even coming to Italy, please let us know!
Nathan – We can’t thank you, and the rest of your team (but in particular you) enough for all the assistance and advise you have provided in this process, and we shall definitely recommend AeroPets Animal Transport to anybody and everybody that decides to take the same route down under as us (a couple of my CSU students with dogs may do so in the next 1-2 years, just for a start).
Paki and i arrived safe and sound on 4/20. and we just wanted to thank you for everything. i am now at an internet cafe with paki at my feet. thank you for all – we appreciate paki being safe here more than you know.
I wanted to let you know that Samuel arrived in very good shape to Nairobi. He arrived a couple of hours ahead of us and was outside of the terminal waiting for us. Our friends have him at their home and are very very pleased. Please receive my recognition of total satisfaction for the service provided. You were instrumental in a prompt and agile relocation, your personal attention was very assuring in the process giving us confidence. Again our gratitude.
Thank you very much for taking care of my dog! he is doing good in Texas and i just want to say you guys did an awesome job~thank you again
I wanted to take a moment to thank you and your service for the excellent work you did over last weekend with Orange Boy and Snow Bell. (Thank you for handling) all of the complexities of clearance in LA and the transshipment to Anchorage. You, along with Singapore Air did an excellent job of plugging these gaps as well as taking care of the cats. Both cats arrived in great condition in Anchorage on Saturday morning. Thanks so much for the care you provided and how you kept us informed.
Thank you so much for going the extra mike help here!
You are awesome!!
Thank you for your hard work on this move, it went perfectly.
Have a great day.
All in all GPR did a fantastic job from A-Z in relocating Ezy to Germany. Honestly, there is nothing to highlight for improvement. All team members always acted very professional and responsive.
